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Javascript DHTML Drop Down Menu Powered by dhtml-menu-builder.com ITIL v3 Certification Training from Instructors with 20 years of Real World ITSM Experience!  more    ISO/IEC 20000 Certification Training from the first Accredited Training Provider in the US!  more    ISO/IEC 27002 Certification Training from the first Accredited Training Provider in the US!  more    Organizational Readiness Service based on 2 decades of ITSM and ISM Experience!  more    ISO/IEC 20000 Assessment Service based on 2 decades of Real World ITSM Experience!  more    We offer Public Training for: ITIL, ISO/IEC 20000, ISO/IEC 27002, in: Atlanta, GA Chicago, IL Dallas, TX Denver, CO Detroit, MI Ft. Lauderdale, FL Houston, TX Kansas City, KS Miami, FL New York, NY Phoenix, AZ Portland, OR San Diego, CA San Francisco, CA Seattle, WA St. Louis, MO Washington DC Training Course Details ITIL v3 Foundation Category ITIL v3 Foundation Course Details More Information Course Objectives Candidates can expect to gain knowledge and understanding in the following upon successful completion of the education and examination components related to this certification. Service Management as a practice (Comprehension) Service Lifecycle (Comprehension) Key Principles and Models (Comprehension) Generic Concepts (Awareness) Selected Processes (Awareness) Selected Roles (Awareness) Selected Functions (Awareness) Technology and Architecture (Awareness) ITIL Qualification scheme (Awareness) Course Prerequisites Accredited Foundation training is strongly recommended but not a prerequisite Course Curriculum Service Management as a practice The Service Lifecycle Generic concepts and definitions Key Principles and Models Service Strategy Service Design Service Transition Service Operation Functions Roles Technology and Architecture Examination At the end of the third day of this 3-days training course A 1-hour multiple-choice certification examination administered by EXIN We are proud to share with you that our passing rates are amongst the highest in the market! Course Location Phoenix, AZ Start Date 1/1/2101 End Date 1/3/2101 Duration 3 day(s) Fees Course Fees: $1,495.00 Target Audience The target group of the ITIL Foundation certificate in IT Service Management is drawn from: Individuals who require a basic understanding of the ITIL framework and how it may be used to enhance the quality of IT service management within an organization. IT professionals that are working within an organization that has adopted and adapted ITIL who need to be informed about and thereafter contribute to an ongoing service improvement program. This may include but is not limited to, IT professionals, business managers and business process owners. Instructors All our instructors are ITIL Service Manager, ITIL Expert, ISO/IEC 20000 Sr. Manager and ISO/IEC 27002 Advanced Certified! Every instructor combines his/her role with consulting services, which contributes to highly interactive training courses filled with sharing of hands-on and real-world experiences Our trainers are senior IT veterans with more than two decades of ITSM and ISM implementation experience Notes Onsite & Instructor-led Open Enrollment & Instructor-led Virtual Classroom & Instructor-led Enroll Now! Save Thousands! On ITIL v3, ISO/IEC 20000 and ISO/IEC 27002 Training!   Houston LIG ISO Training Offerings at 50% Off! Sept 1 - 3, 2010  more      ITIL v3 Foundation in Phoenix, AZ for $995 ($500 off) Sept 8 - Sept 10, 2010  more      ITIL v3 Capability OSA in Phoenix, AZ for $1,550 ($1,000 off!) Nov 9 - Nov 12, 2010  more      ITIL v3 Capability RCV in Phoenix, AZ for $1,550 ($1,000 off!) Aug 31 - Sept 3, 2010  more      ITIL v3 Capability PPO in Phoenix, AZ for $1,550 ($1,000 off!) Sept 28 - Oct 1, 2010  more      ITIL v3 Capability SOA in Phoenix, AZ for $1,550 ($1,000 off!) Sept 28 - Oct 1, 2010  more    ISO 20000 FAST TRACK! When already ITIL Certified!   ISO/IEC 20000 PMI + Bridge in Phoenix for $1,195 ($500 off) Sept 1 - Sept 3, 2010  more      ISO/IEC 20000 Foundation Bridge in Washington DC for $555 August 31, 2010  more      ISO/IEC 20000 PMI + Bridge in Washington DC for $1,195 ($500 off) Sept 8 - Sept 10, 2010  more      ISO/IEC 20000 Foundation Bridge in Houston for $555 August 24, 2010  more      ISO/IEC 20000 PMI + Bridge in Houston for $1,195 ($500 off) Sept 22 - Sept 24, 2010  more        The complete ITIL v3 Lifecycle Suite now for just $420…  more      InterProm Sponsors the AZ ITSM Summit 2010!  more      InterProm Presents and Trains at Fusion 2010!  more      Tired of Managing IT Finances with Spreadsheets? ClearCost: Transparent IT Financial Management Ask for a demo!  more      Looking for Framework independent Service Management Certification Training? ISO/IEC 20000: More Affordable - More Focussed - More Practical Ask for a comparisson!  more

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