Provider of IT Service Management, Information Security Management and Enterprise Risk Management Consulting Services and ITIL, ISO/IEC 20000, ISO/IEC 27001 and COBIT Certification Courses - Seller of ITIL Books
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SPOT Training from an Experienced Leader in ITSM and BSM Consulting
ITIL Certification Training from Instructors with 20 years of Practical ITSM Experience!
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ISO/IEC 20000 Certification Training from the first Accredited Training Provider in the US!
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ISO/IEC 27001 Certification Training from the first Accredited Training Provider in the US!
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Organizational Readiness Service based on two decades of ITSM and ISM Experience!
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ISO/IEC 20000 Assessment Service based on two decades of practical ITSM Experience!
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We offer Public Training for:
ITIL Foundation,
ITIL Capability (RCV, OSA, SOA, PPO),
ISO/IEC 20000 Foundation (Bridge),
ISO/IEC 20000 Professional (CS, SS, M&I, AI, DS),
ISO/IEC 20000 Associate Consultant Auditor,
ISO/IEC 20000 (Executive) Consultant Manager,
ISO/IEC 20000 Internal Auditor,
ISO/IEC 27001 Foundation,
ISO/IEC 27001 Professional (SIS, GEC, SBE),
ISO/IEC 27001 Consultant Officer, and
COBIT Foundation
in:
Atlanta, GA
Chicago, IL
Dallas, TX
Greensboro, NC
Houston, TX
Nashville, TN
Phoenix, AZ
Sacramento, CA
San Diego, CA
San Francisco, CA
Silver Spring, MD
St. Louis, MO
Tallahassee, FL
ISO/IEC 20000 Foundation to supplement the ITIL Certification CoursesTraining for the ISO/IEC 20000 CertificationISO/IEC 20000 Foundation for ISO/IEC 20000 Certification
ISO/IEC 20000 Certification Training CoursesISO/IEC 20000 Certification Training - Education for ISO/IEC 20000 Certification
ISO/IEC 20000 Foundation Courses

InterProm USA offers the following instructor-led ISO/IEC 20000 Foundation Certification Training Courses:
ISO/IEC 20000 Foundation Instructor-led
Public
2 days
$1,195
Exam Included
Virtual
4 x 4 hrs
$895
No Exam Included
ISO/IEC 20000 Foundation Courses by Name ISO/IEC 20000 Foundation Courses by Schedule ISO/IEC 20000 Foundation Course Details ISO/IEC 20000 Foundation Course Locations ISO/IEC 20000 Foundation Virtual Classroom Courses
Click here to Request a Course at your Facility

Additional instructor-led ISO/IEC 20000 Foundation Bridge Certification Training Courses for those who are ITIL Certified:
ISO/IEC 20000 Foundation Bridge Instructor-led
Public
1 day
$655
Exam Included
Virtual
2 x 4 hrs
$455
No Exam Included
ISO/IEC 20000 Foundation Bridge Courses by Name ISO/IEC 20000 Foundation Bridge Courses by Schedule ISO/IEC 20000 Foundation Bridge Course Details ISO/IEC 20000 Foundation Bridge Course Locations ISO/IEC 20000 Foundation Bridge Virtual Classroom Courses
Click here to Request a Course at your Facility

Fast-track courses to become ISO/IEC 20000 Manager / Consultant Certified for those already ITIL Practitioner and/or Service Manager Certified
  3-day ISO/IEC 20000 Foundation Bridge plus Professional M&I
  Click here for more information about the combined ISO/IEC 20000 Foundation Bridge and ISO/IEC 20000 Professional Management & Improvement of ITSM Processes Courses

Additional ISO/IEC 20000 Foundation Courses
(conducted at your facility only)
  3-day ISO/IEC 20000 Foundation & Apollo 13 Simulation

Additional ISO/IEC 20000 Foundation Information
  What is ISO/IEC 20000?
  The ISO/IEC 20000 Qualification Scheme
  ITIL v2 or v3 Certified?; Click here to find out about attractive side entries to the ISO/IEC 20000 Qualification Scheme

ISO/IEC 20000 and ITIL Certification

The ISO/IEC 20000 certification training courses are independent of which ITIL version you choose, or whether you make use of best practices as captured in COBIT, CMMI, etc. The prescriptive international service management requirements as they have been captured in ISO/IEC 20000 lead to faster operational excellence and are increasingly gaining in popularity.

Quality ISO/IEC 20000 Certification Training

The qualification and training program "ISO/IEC 20000 Qualification Scheme for Personnel" familiarizes candidates with the contents of the ISO/IEC 20000 Edition 1 (2005) standard, its practical implementation of a management system, including the relationship with other relevant standards and associated best practices, methods and frameworks. The individual qualifications enable participants to apply their acquired knowledge and fulfill the role- and function-specific management tasks in IT Service Management in a goal-oriented manner. This well-structured training program helps participants to continuously improve their personal qualifications and thus supporting their continual professional development within their organization.
ISO/IEC 20000 certification examinations are supervised by EXIN.

Accredited IT Service Management Training

InterProm USA is an EXIN-accredited ITIL and ISO/IEC Certification Training Course provider for
  ITIL v2 Foundation
  ITIL v2-v3 Foundation Bridge
  ITIL v3 Foundation
  ITIL Practitioner
  ITIL v3 Intermediate
  ITIL Service Manager
  ISO/IEC 20000 Foundation
InterProm USA is an EXIN-Accreddited Training Provider
  ISO/IEC 20000 Foundation Bridge
  ISO/IEC 20000 Professional
  ISO/IEC 27002 Foundation
  ISO/IEC 27002 Advanced

Effective ISO/IEC 20000 Certification Instruction

Our passing rates consistently outperform the market and many of our customers are willing to share with you their satisfaction with the quality of our training courses. The main contributors to this success are:
  We use our own accredited instructors
  We use our own accredited course materials
  Our instructors are ITIL Service Manager and ITIL Expert certified
  Our instructors have been engaged in ITIL/ITSM consulting projects for almost two decades, and combine the course content with sharing their hands-on experience
  Our instructors are ISO/IEC 20000 and ISO/IEC 27002 certified

ISO/IEC 20000 Consulting for every ITSM Implementation Step

  Organizational Readiness
  ISO/IEC 20000 Assessment
  ISO/IEC 20000 Roadmap Design
  ISO/IEC 20000 Workshops
  ISO/IEC 20000 Project Management
  ISO/IEC 20000 Coaching

 
Successful BSM Consulting
"Well done – the instructor was very knowledgeable on the material and was able to present it in a clear, concise manner.”
State Government Department Customer


"The instructor was great and he made a dry subject interesting.”
Drew Decker,
Mercury Interactive


Service Management
Looking for Framework-independent IT Service Management Certification Training?
ISO/IEC 20000 Certification Training: More Affordable - More Focussed
Ask for a comparisson with ITIL training!
 
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Public ISO/IEC 20000, ISO/IEC 27001 and ITIL Certification Training
Confirmed!
ITIL, ISO/IEC 20000 and ISO/IEC 27001 Training!
 
ISO/IEC 20000 Foundation in Phoenix, AZ for $1,195
July 15 - 16, 2013
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ISO/IEC 20000 Professional Management and Improvement of ITSM Processes Certification Course in Phoenix, AZ for $1,595
July 15 - 17, 2013
More information about the ISO/IEC 20000 Professional Management and Improvement of ITSM Processes Certification Course  more   
 
ISO/IEC 27001 Foundation Virtual Classroom Certification Course for $995
July 8 - 9, 2013
More information about the ISO/IEC 27001 Foundation Virtual Classroom Certification Course  more   
 
ISO/IEC 20000 FAST TRACK
When already ITIL Certified!
 
ISO/IEC 20000 Professional Management and Improvement of ITSM Processes + Foundation Bridge Certification Course in Phoenix, AZ for $1,695
July 15 - 17, 2013
More information about the ISO/IEC 20000 Professional Management and Improvement of ITSM Processes + Foundation Bridge Certification Course  more   
 
 
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The complete ITIL Edition 2011 Lifecycle Suite for just $420…
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ISO/IEC 27001 Certification Training: Professional - Practical - Pragmatic
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