InterProm USA: SPOT™
All product and service offerings of InterProm USA support the Enterprise Service Management market, also known as the IT Service Management and Business Service Management markets.
The Business Service Management market is focused on moving IT organizations and services into alignment with customer-driven business services.
A corporate effort designed to align IT-provided Services to business services requires integration of service-oriented improvement programs in the areas of IT Processes, Organization and Technology.
InterProm USA’s best-practice-based consulting and education services have been integrated and rationalized according to our trademarked SPOT™ model. InterProm USA’s partnerships with select technology vendors allow us to integrate our process and education consulting with technology products that align to the SPOT™ model:
Services
Processes
Organization
Technology

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