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SPOT Training from an Experienced Leader in ITSM and BSM Consulting
ITIL v3 Readiness Assessment
ISO 20000 Assessment Services
Successfully Implementing ITSM Tools
IT Service Contract Management
Apollo 13 Simulation
ITSM Maturity Assessment
BSM Services for:
HP BTO Enterprise Optimization Centers
IBM Tivoli and ITIL
Managed Objects CMDB360
Westbury Service Desk Intelligence
   
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InterProm USA: SPOT

InterProm USA: SPOT™

All product and service offerings of InterProm USA support the Enterprise Service Management market, also known as the IT Service Management and Business Service Management markets.

The Business Service Management market is focused on moving IT organizations and services into alignment with customer-driven business services.
A corporate effort designed to align IT-provided Services to business services requires integration of service-oriented improvement programs in the areas of IT Processes, Organization and Technology.
InterProm USA’s best-practice-based consulting and education services have been integrated and rationalized according to our trademarked SPOT™ model. InterProm USA’s partnerships with select technology vendors allow us to integrate our process and education consulting with technology products that align to the SPOT™ model:
  Services
  Processes
  Organization
  Technology

InterProm USA

 
Successful BSM Consulting
"Definitely a must to run your business with the right way.”
Ernesto Carrera,
Halliburton
SPOT Training Highlights
March 31, 2008
InterProm USA sponsors the AZ Digital Government Summit...
More about the AZ Digital Government Summit  more   
InterProm USA presents twice at the IT Financial Management Conference...
More about the IT Financial Management Conference  more   
 
ITIL Books
All ITIL v3 and ISO/IEC 20000 Books
ITIL Lifecycle Publication Suite for just $500


More ITIL Books at the Bookstore  more   
 
Public ITIL Training
ITIL v2 Foundation in Phoenix for just $995
August 27-28, 2008
 
ITIL v2-v3 Foundation Bridge in Phoenix for just $595
August 27, 2008
 
ITIL v3 Foundation in Phoenix for just $1,195
August 27-29, 2008
 
ITIL Practitioner Support & Restore in Phoenix for just $2,550
Sept 15-19, 2008
 
ITIL Practitioner Release & Control in Phoenix for just $2,550
Sept 22-26, 2008
 
ITIL Practitioner Agree & Define in Phoenix for just $2,550
Sept 29-Oct 3, 2008
 
ITIL Practitioner Plan & Improve in Phoenix for just $2,550
Oct 6-10, 2008
 
ITIL Service Manager Service Support plus Exam Prep & Exam in Phoenix for just $2,700
August 18-26, 2008
 
ITIL Service Manager Service Delivery plus Exam Prep & Exam in Phoenix for just $2,700
Sept 22-30, 2008
 
ISO/IEC 20000 Foundation in Phoenix for just $1,395
August 27-28, 2008
 
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