BSM Products

BSM Product Implementation

InterProm USA’s has certified consultants on its team to help you with implementations of:
• HP BTO®
• HP OpenView Service Desk®
• HP OpenView Service Center®
• IBM Tivoli CCMDB®
• Westbury USA®

ITSM Product Implementation

Through our partner network we are also able to refer you to experienced resources to help you with the implementation of competing ITSM products such as:
• Axios Assyst®
• BMC Remedy®
• BMC Patrol®
• CA Unicenter®
• FrontRange ITSM®
• Infra InfraEnterprise®
• Marval ISM®

An ITSM Product Reseller

We resell the following ITSM products:
• HP OpenView®
• iET IT Service Management®
• Managed Objects®
• Mirror42®
• Orsyp®
• Westbury USA®

Successful ITSM Tool Implementation

InterProm USA has a long track record of successful ITSM tool implementation consulting engagements. Many of our customers are willing to share with you their satisfaction with the quality of our consulting services. The main contributors to this success are:
• InterProm USA is one of the very few ITSM firms that combine its ITIL process training and consulting expertise with implementing ITSM tool solutions for more than a decade.
• Our customers directly benefit from our ITSM tool implementation project library and experience we have built over the years
• We use our own ITIL and ITSM tools certified consultants
• Since its inception in 1992, InterProm has monitored the ITSM tool vendor market as well as implemented ITSM solutions of all the major players in the ITSM market.