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	ITIL Certification Training from Instructors with 20 years of Real World ITSM Experience!
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	ISO/IEC 20000 Certification Training from the first Accredited Training Provider in the US!
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	ISO/IEC 27002 Certification Training from the first Accredited Training Provider in the US!
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	Organizational Readiness Service based on 2 decades of ITSM and ISM Experience!
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	ISO/IEC 20000 Assessment Service based on 2 decades of Real World ITSM Experience!
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	We offer Public Training for:
	ITIL Foundation,
	ITIL Capability (RCV, OSA, SOA, PPO),
	ISO/IEC 20000 Foundation (Bridge),
	ISO/IEC 20000 Professional (CS, SS, M&I, AI, DS),
	ISO/IEC 20000 Associate Consultant Auditor,
	ISO/IEC 20000 (Executive) Consultant Manager,
	ISO/IEC 20000 Internal Auditor,
	ISO/IEC 27001 Foundation,
	ISO/IEC 27001 Professional (SIS, GEC, SBE),
	ISO/IEC 27001 Consultant Officer, and
	COBIT Foundation
	in:
	Atlanta, GA
	Chicago, IL
	Dallas, TX
	Greensboro, NC
	Houston, TX
	Nashville, TN
	Phoenix, AZ
	Sacramento, CA
	San Diego, CA
	San Francisco, CA
	Silver Spring, MD
	St. Louis, MO
	Tallahassee, FL

Experts in Business Service Management (BSM)

BSM Consulting

For each level of familiarity with Business Service Management (BSM), InterProm USA offers a wide variety of BSM Consulting Services. We offer fixed-price SMB consulting services for the SMB market.

When new to BSM or when starting the BSM Journey:

• ITIL v3 Readiness Assessment
• ITSM Maturity Assessment (SPOT™-Check)
• Online ITIL Process Maturity Assessment Subscription
• ITIL ROI Assessment (Q1 2008)
• ITSM Implementation Roadmap Design
• ITSM Tool Architecture Assessment & Design

For the SMB Market:

• Fixed-price Process Maturity Assessment
• Fixed-price ITSM Implementation Roadmap Design
• Fixed-price Implementation of OpenView Service Desk
• Fixed-price Implementation of Infra
• Fixed-price Implementation of Westbury Software
• Fixed-price Implementation of ITIL Processes
• Fixed-price SLA Review and Improve

When preferably having completed ITIL Foundation, ITIL Practitioner and/or ITIL Service Manager certification exams:

• ITSM Implementation Services
• Implementation of ITSM Tools
• Implementation of ASL Best Practices
• Implementation of BiSL Best Practices
• Implementation of ITIL Best Practices
• Implementation of ISPL Best Practices

Successful ITSM Consulting

InterProm USA has a long track record of successful ITSM consulting engagements. Many of our customers are willing to share with you their satisfaction with the quality of our consulting services. The main contributors to this success are:
• all our consultants are ITIL Service Manager certified
• all our consultants have been engaged in ITIL consulting projects for 5+ years
• we have consultants that are also certified in ITSM tools
• we have consultants that are also ISO 20000 certified consultants.

"I can use ITIL processes immediately in my job pertaining different areas.”
Ming Wong,
Florida Department of Health

Deeply discounted...
ITIL, ISO/IEC 20000 and ISO/IEC 27002 Training!

ITIL Foundation Virtual Classroom Certification Course for $895
October 10 - 12, 2011

ISO/IEC 20000 Foundation Virtual Classroom Certification Course for $795
Oct 31 - Nov 1, 2011

ISO/IEC 20000 Professional M&I Virtual Classroom Certification Course for $1,095
October 24 - 26, 2011

ISO 20000 FAST TRACK!
When already ITIL Certified!

ISO/IEC 20000 Foundation Bridge Virtual Classroom Certification Course for $455
October 17, 2011

ISO/IEC 20000 M&I + Foundation Bridge Virtual Classroom Certification Course for $1,195
November 7 - 9, 2011

The complete ITIL Edition 2011 Lifecycle Suite for just $420…

Tired of Managing IT Finances with Spreadsheets?
ClearCost: Transparent IT Financial Management
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Looking for Framework-independent IT Service Management Certification Exams?
ISO/IEC 20000 Certification Training: More Affordable - More Focussed - More Practical
Ask for a comparisson!

Looking for Practical Information Security Management Certification Exams?
ISO/IEC 27001 Certification Training: Professional - Practical - Pragmatic
Get certified and start applying!