Leading ITSM implementation projects is very near and dear to us. For almost 2 decades, we have assisted our customers with leading implementations of ITIL and ITSM best practices. Why do we have so many satisfied customers who benefited from our ITIL v3 Project Management service? Below, a subset of the many reasons:
  Project Management skills and experience alone is not sufficient to successfully lead an ITSM project or program; in particular the level of familiarity with the people aspects which can make-or-break a project is what distinguishes our Project Managers
  We have served more than 40% of the Fortune® 50 companies; many of them are very willing to share with you their level of satisfaction with our Project Managers
  The ROI examples of the multi-million dollar ITSM projects we have lead are still being referred to in many of the white papers and success stories one can find on the Internet
  Every Project Manager on our team was a line manager in a company leading an ITSM implementation first; our Project Managers have experienced first-hand what it takes to make an ITSM adoption effort a success
  The breadth and depth of the ITSM Knowledge Base our Project Managers bring along with them is unsurpassed in the industry resulting into customer engagements lasting sometimes more than 7 years…

  Contact us for more information about our ITIL Project Management Services

  We have been serving the ITSM market for almost two decades
  Combined, our consultants bring more than a century of ITSM implementation experience to the table
  Each consultant has at least 10 years of hands-on ITSM implementation experience
  We jump-start ITSM implementations through our extensive repository of ITSM implementation templates
  Our implementation approach of best practices is pragmatic, down-to-earth, result-oriented, and affordable
  Our ITIL consultants are at a minimum ITIL Service Manager and ITIL Expert certified

  Organizational Readiness
  ITIL Assessment
  ITIL Roadmap Design
  ITIL Workshops
  ITIL Project Management
  ITIL Coaching