ITIL Service Manager Courses for the ITIL Certification

InterProm USA offers the following instructor-led ITIL Service Manager Certification Training Courses
  5-day ITIL Service Manager Service Support
        o Service Desk
        o Incident Management
        o Problem Management
        o Configuration Management
        o Change Management
        o Release Management

  5-day ITIL Service Manager Service Delivery
        o Service Level Management
        o Financial Management for IT Services
        o Capacity Management
        o IT Service Continuity Management
        o Availability Management
        o Security Management

  FAQ ITIL Service Manager Certification Training Course

Accredited IT Service Management Training

InterProm USA is an EXIN accredited ITIL Certification Training Course provider for
  ITIL v2 Foundation
  ITIL v3 Foundation
  ITIL Practitioner
  ITIL Service Manager

Effective ITIL Certification Instruction

Our passing rates consistently outperform the market and many of our customers are willing to share with you their satisfaction with the quality of our training courses. The main contributors to this success are:
• all our instructors are ITIL Service Manager certified
• all our instructors have been engaged in ITIL consulting projects for 5 years or more and combine the course content with sharing their hands-on experience
• we have instructors that are also certified in ITSM tools
• we have instructors that are also ISO/IEC 20000 certified consultants.

SPOT™-On Training Courses

Complement your ITIL Certification training courses with a large variety of hands-on training courses each addressing a specific aspect of your improvement efforts to assure a successful implementation of ITIL’s best practices.
  Service Improvement Training Courses
  Process Improvement Training Courses
  Organization Improvement Training Courses
  Technology Improvement Training Courses