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SPOT Training from an Experienced Leader in ITSM and BSM Consulting
ITIL Certification Training from Instructors with 20 years of Practical ITSM Experience!
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ISO/IEC 20000 Certification Training from the first Accredited Training Provider in the US!
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ISO/IEC 27001 Certification Training from the first Accredited Training Provider in the US!
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Organizational Readiness Service based on two decades of ITSM and ISM Experience!
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ISO/IEC 20000 Assessment Service based on two decades of practical ITSM Experience!
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We offer Public Training for:
ITIL Foundation,
ITIL Capability (RCV, OSA, SOA, PPO),
ISO/IEC 20000 Foundation (Bridge),
ISO/IEC 20000 Professional (CS, SS, M&I, AI, DS),
ISO/IEC 20000 Associate Consultant Auditor,
ISO/IEC 20000 (Executive) Consultant Manager,
ISO/IEC 20000 Internal Auditor,
ISO/IEC 27001 Foundation,
ISO/IEC 27001 Professional (SIS, GEC, SBE),
ISO/IEC 27001 Consultant Officer, and
COBIT Foundation
in:
Atlanta, GA
Chicago, IL
Dallas, TX
Greensboro, NC
Houston, TX
Nashville, TN
Phoenix, AZ
Sacramento, CA
San Diego, CA
San Francisco, CA
Silver Spring, MD
St. Louis, MO
Tallahassee, FL
Experts in Business Service Management (BSM) and IT Service Management (ITSM)Experts in BSM and ITSMBSM, ITSM, ITIL, ISO/IEC 20000 and ISO/IEC 27001 Certification
BSM - Business Service ManagementBSM Consulting: ITSM
Successful ITIL Consulting

In 1997, InterProm USA led the first ITIL adoption project in the US. This 14-months project resulted in a 50% reduction in resolution time of all Incidents. The second project in 1998 we led was a consolidation of more than 200 global helpdesk into 3 service desks. The payback time of this 14-months effort was just 22 days… Ever since, the list of successes we have contributed to has continued to grow. Our ITIL consultants are there to help building your success story.
ITIL Consulting for every ITSM Implementation Step
  Organizational Readiness
  ITIL Assessment
  ITIL Roadmap Design
  ITIL Workshops
  ITIL Project Management
  ITIL Coaching

Why Consider InterProm USA Consulting?

  We have been serving the ITSM market for almost two decades
  Combined, our consultants bring more than a century of ITSM implementation experience to the table
  Each consultant has at least 10 years of hands-on ITSM implementation experience
  We jump-start ITSM implementations through our extensive repository of ITSM implementation templates
  Our implementation approach of best practices is pragmatic, down-to-earth, result-oriented, and affordable
  Our ITIL consultants are at a minimum ITIL Service Manager and ITIL Expert certified

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ITSM Manager - Your ITSM eConsultant
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Successful BSM Consulting
"I can use ITIL processes immediately in my job pertaining different areas.”
Ming Wong,
Florida Department of Health


Service Management
Looking for Framework-independent IT Service Management Certification Training?
ISO/IEC 20000 Certification Training: More Affordable - More Focussed
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Public ISO/IEC 20000, ISO/IEC 27001 and ITIL Certification Training
Confirmed!
ITIL, ISO/IEC 20000 and ISO/IEC 27001 Training!
 
ISO/IEC 20000 Foundation in Phoenix, AZ for $1,195
July 15 - 16, 2013
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ISO/IEC 20000 Professional Management and Improvement of ITSM Processes Certification Course in Phoenix, AZ for $1,595
July 15 - 17, 2013
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ISO/IEC 27001 Foundation Virtual Classroom Certification Course for $995
July 8 - 9, 2013
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ISO/IEC 20000 FAST TRACK
When already ITIL Certified!
 
ISO/IEC 20000 Professional Management and Improvement of ITSM Processes + Foundation Bridge Certification Course in Phoenix, AZ for $1,695
July 15 - 17, 2013
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Latest SPOT Highlights
The complete ITIL Edition 2011 Lifecycle Suite for just $420…
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Looking for Practical Information Security Management Certification Training?
ISO/IEC 27001 Certification Training: Professional - Practical - Pragmatic
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Looking for High Quality ITIL Certification Training?
ITIL Certification Training: Learn from Real World Experts
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