Provider of IT Service Management, Information Security Management and Enterprise Risk Management Consulting Services and ITIL, ISO/IEC 20000, ISO/IEC 27001 and COBIT Certification Courses - Seller of ITIL Books
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SPOT Training from an Experienced Leader in ITSM and BSM Consulting
ITIL Certification Training from Instructors with 20 years of Practical ITSM Experience!
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ISO/IEC 20000 Certification Training from the first Accredited Training Provider in the US!
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ISO/IEC 27001 Certification Training from the first Accredited Training Provider in the US!
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Organizational Readiness Service based on two decades of ITSM and ISM Experience!
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ISO/IEC 20000 Assessment Service based on two decades of practical ITSM Experience!
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We offer Public Training for:
ITIL Foundation,
ITIL Capability (RCV, OSA, SOA, PPO),
ISO/IEC 20000 Foundation (Bridge),
ISO/IEC 20000 Professional (CS, SS, M&I, AI, DS),
ISO/IEC 20000 Associate Consultant Auditor,
ISO/IEC 20000 (Executive) Consultant Manager,
ISO/IEC 20000 Internal Auditor,
ISO/IEC 27001 Foundation,
ISO/IEC 27001 Professional (SIS, GEC, SBE),
ISO/IEC 27001 Consultant Officer, and
COBIT Foundation
Atlanta, GA
Chicago, IL
Dallas, TX
Greensboro, NC
Houston, TX
Nashville, TN
Phoenix, AZ
Sacramento, CA
San Diego, CA
San Francisco, CA
Silver Spring, MD
St. Louis, MO
Tallahassee, FL
ISO/IEC 20000 Training Certification CoursesTraining for the ISO/IEC 20000 CertificationISO/IEC 20000 Certification Courses - InterPromUSA
ISO/IEC 20000 Certification Training CoursesISO/IEC 20000 Certification Training - Education for ISO/IEC 20000 Certification
ISO/IEC 20000 Certification Courses

InterProm USA provides ISO/IEC 20000 Certification Training Courses for those who are already ITIL Certified.

ISO/IEC 20000 Foundation Instructor-led
2 days
Exam Included
2 days
Exam Included
ISO/IEC 20000 Foundation Course Details ISO/IEC 20000 Foundation Course Locations ISO/IEC 20000 Foundation Courses by Schedule ISO/IEC 20000 Foundation Courses by Name ISO/IEC 20000 Foundation Virtual Classroom Courses
Click here to Request a Course at your Facility

Additional instructor-led ISO/IEC 20000 Foundation Bridge Certification Training Courses for those who are ITIL Certified:
ISO/IEC 20000 Foundation Bridge Instructor-led
1 day
Exam Included
1 day
Exam Fees Excluded
ISO/IEC 20000 Foundation Bridge Course Details ISO/IEC 20000 Foundation Bridge Course Locations ISO/IEC 20000 Foundation Bridge Courses by Schedule ISO/IEC 20000 Foundation Bridge Courses by Name ISO/IEC 20000 Foundation Bridge Virtual Classroom Courses
Click here to Request a Course at your Facility

Fast-track courses to become ISO/IEC 20000 Manager / Consultant Certified for those already ITIL Practitioner, ITIL Capability, ITIL Expert and/or ITIL Service Manager Certified
  3-day ISO/IEC 20000 Foundation Bridge plus Professional M&I
  Click here for more information about the combined ISO/IEC 20000 Foundation Bridge and ISO/IEC 20000 Professional Management & Improvement of ITSM Processes Courses

Additional ISO/IEC 20000 Foundation Courses
(conducted at your facility only)
  3-day ISO/IEC 20000 Foundation & Apollo 13 Simulation

Additional ISO/IEC 20000 Foundation Information
  What is ISO/IEC 20000?
  The ISO/IEC 20000 Qualification Scheme
  Already ITIL Certified?; Click here to find out about attractive fast tracks within the ISO/IEC 20000 Qualification Scheme

ISO/IEC 20000 and ITIL Certification

The ISO/IEC 20000 certification training courses are independent of which ITIL version you choose, or whether you make use of best practices as captured in COBIT, CMMI, etc. The prescriptive international service management requirements as they have been captured in ISO/IEC 20000 lead to faster operational excellence and are increasingly gaining in popularity.

Quality ISO/IEC 20000 Certification Training

The qualification and training program "ISO/IEC 20000 Qualification Scheme for Personnel" familiarizes candidates with the contents of the ISO/IEC 20000 Edition 1 (2005) standard, its practical implementation of a management system, including the relationship with other relevant standards and associated best practices, methods and frameworks. The individual qualifications enable participants to apply their acquired knowledge and fulfill the role- and function-specific management tasks in IT Service Management in a goal-oriented manner. This well-structured training program helps participants to continuously improve their personal qualifications and thus supporting their continual professional development within their organization.
ISO/IEC 20000 certification examinations are supervised by EXIN or LCS.

Accredited IT Service Management Training

InterProm USA is an LCS-accredited ITIL and ISO/IEC 20000 Certification Training Course provider for:
  ITIL Foundation
  ITIL Operational Support & Analysis
  ITIL Release, Control & Validation
InterProm USA is an LCS-Accredited Training Provider
  ITIL Service Offerings & Agreements
  ITIL Planning, Protection & Optimization
  ISO/IEC 20000 Foundation
  ISO/IEC 20000 Foundation Bridge
  ISO/IEC 20000 Support of IT Services
  ISO/IEC 20000 Control of IT Services
  ISO/IEC 20000 Mgmt & Improvement of ITSM Processes
  ISO/IEC 20000 Alignment of IT and the Business
  ISO/IEC 20000 Associate Consultant/Auditor
  ISO/IEC 20000 Consultant Manager
  ISO/IEC 20000 Executive Consultant Manager
  ISO/IEC 20000 Internal Auditor
  ISO/IEC 27001 Foundation
  ISO/IEC 27001 Secure IT Services
  ISO/IEC 27001 Governance Risk and Compliance
  ISO/IEC 27001 Secure Business Environment
  COBIT Foundation

Effective ISO/IEC 20000 Certification Instruction

Our pass rates consistently outperform the market and many of our customers are willing to share with you their satisfaction with the quality of our training courses. The main contributors to this success are:
  We use our own accredited instructors
  We use our own accredited course materials
  Our instructors are ISO/IEC 20000 Executive Consultant/Manager (MASTER) and ITIL Expert certified
  Our instructors have been engaged in ITIL/ITSM, ISM, ERM, and IT Governance consulting projects for almost two decades, and combine the course content with sharing their hands-on real-world experience
  Our instructors are ITIL, COBIT, ISO/IEC 20000 and ISO/IEC 27002 certified

ISO/IEC 20000 Consulting for every ITSM Implementation Step

  Organizational Readiness
  ISO/IEC 20000 Assessment
  ISO/IEC 20000 Roadmap Design
  ISO/IEC 20000 Workshops
  ISO/IEC 20000 Project Management
  ISO/IEC 20000 Internal Audits
  ISO/IEC 20000 Coaching

Successful BSM Consulting
"Well done – the instructor was very knowledgeable on the material and was able to present it in a clear, concise manner.”
State Government Department Customer

"The instructor was great and he made a dry subject interesting.”
Drew Decker,
Mercury Interactive
Service Management
Looking for Framework-independent IT Service Management Certification Training?
ISO/IEC 20000 Certification Training: More Affordable - More Focussed
Ask for a comparisson with ITIL training!
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Looking for Practical Information Security Management Certification Training?
ISO/IEC 27001 Certification Training: Professional - Practical - Pragmatic
Get certified and start applying!
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Looking for High Quality ITIL Certification Training?
ITIL Certification Training: Learn from Real World Experts
Get certified and start benefiting!
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