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ITIL v3 Certification Training from Instructors with 20 years of Real World ITSM Experience! |
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ISO/IEC 20000 Certification Training from the first Accredited Training Provider in the US! |
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ISO/IEC 27002 Certification Training from the first Accredited Training Provider in the US! |
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Organizational Readiness Service based on 2 decades of ITSM and ISM Experience! |
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ISO/IEC 20000 Assessment Service based on 2 decades of Real World ITSM Experience! |
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We offer Public Training for: |
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ITIL, |
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ISO/IEC 20000, |
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ISO/IEC 27002, |
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in: |
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Atlanta, GA |
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Chicago, IL |
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Dallas, TX |
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Denver, CO |
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Detroit, MI |
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Ft. Lauderdale, FL |
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Houston, TX |
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Kansas City, KS |
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Miami, FL |
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New York, NY |
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Phoenix, AZ |
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Portland, OR |
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San Diego, CA |
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San Francisco, CA |
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Seattle, WA |
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St. Louis, MO |
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Washington DC |
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ISO/IEC 20000 Foundation Courses |
InterProm USA offers the following instructor-led ISO/IEC 20000 Foundation Certification Training Courses:
Additional instructor-led ISO/IEC 20000 Foundation Bridge Certification Training Courses for those who are ITIL Certified:
Fast-track courses to become ISO/IEC 20000 Manager / Consultant Certified for those already ITIL Practitioner and/or Service Manager Certified |
 3-day ISO/IEC 20000 Foundation Bridge plus Professional M&I
Click here for more information about the combined ISO/IEC 20000 Foundation Bridge and ISO/IEC 20000 Professional Management & Improvement of ITSM Processes Courses
Additional ISO/IEC 20000 Foundation Courses
(conducted at your facility only) |
3-day ISO/IEC 20000 Foundation & Apollo 13 Simulation
Additional ISO/IEC 20000 Foundation Information |
What is ISO/IEC 20000?
The ISO/IEC 20000 Qualification Scheme
ITIL v2 or v3 Certified?; Click here to find out about attractive fast tracks within the ISO/IEC 20000 Qualification Scheme
ISO/IEC 20000 and ITIL Certification |
The ISO/IEC 20000 certification training courses are independent of which ITIL version you choose, or whether you make use of best practices as captured in COBIT, CMMI, etc. The prescriptive international service management requirements as they have been captured in ISO/IEC 20000 lead to faster operational excellence and are increasingly gaining in popularity.
Quality ISO/IEC 20000 Certification Training |
The qualification and training program "ISO/IEC 20000 Qualification Scheme for Personnel" familiarizes candidates with the contents of the ISO/IEC 20000 Edition 1 (2005) standard, its practical implementation of a management system, including the relationship with other relevant standards and associated best practices, methods and frameworks. The individual qualifications enable participants to apply their acquired knowledge and fulfill the role- and function-specific management tasks in IT Service Management in a goal-oriented manner. This well-structured training program helps participants to continuously improve their personal qualifications and thus supporting their continual professional development within their organization.
ISO/IEC 20000 certification examinations are supervised by EXIN.
Accredited IT Service Management Training |
InterProm USA is an EXIN-accredited ITIL and ISO/IEC Certification Training Course provider for
Effective ISO/IEC 20000 Certification Instruction |
Our passing rates consistently outperform the market and many of our customers are willing to share with you their satisfaction with the quality of our training courses. The main contributors to this success are:
 We use our own accredited instructors
We use our own accredited course materials
Our instructors are ITIL Service Manager and ITIL Expert certified
Our instructors have been engaged in ITIL/ITSM consulting projects for almost two decades, and combine the course content with sharing their hands-on experience
Our instructors are ISO/IEC 20000 and ISO/IEC 27002 certified
ISO/IEC 20000 Consulting for every ITSM Implementation Step |
Organizational Readiness
ISO/IEC 20000 Assessment
ISO/IEC 20000 Roadmap Design
ISO/IEC 20000 Workshops
ISO/IEC 20000 Project Management
ISO/IEC 20000 Coaching
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"Well done – the instructor was very knowledgeable on the material and was able to present it in a clear, concise manner.”
State Government Department Customer
"The instructor was great and he made a dry subject interesting.”
Drew Decker,
Mercury Interactive |
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Save Thousands!
On ITIL v3, ISO/IEC 20000 and ISO/IEC 27002 Training! |
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Houston LIG ISO Training Offerings at 50% Off!
Sept 1 - 3, 2010 |
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ITIL v3 Foundation in Phoenix, AZ for $995 ($500 off)
Sept 8 - Sept 10, 2010 |
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ITIL v3 Capability OSA in Phoenix, AZ for $1,550 ($1,000 off!)
Nov 9 - Nov 12, 2010 |
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ITIL v3 Capability RCV in Phoenix, AZ for $1,550 ($1,000 off!)
Aug 31 - Sept 3, 2010 |
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ITIL v3 Capability PPO in Phoenix, AZ for $1,550 ($1,000 off!)
Sept 28 - Oct 1, 2010 |
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ITIL v3 Capability SOA in Phoenix, AZ for $1,550 ($1,000 off!)
Sept 28 - Oct 1, 2010 |
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ISO 20000 FAST TRACK!
When already ITIL Certified! |
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ISO/IEC 20000 PMI + Bridge in Phoenix for $1,195 ($500 off)
Sept 1 - Sept 3, 2010 |
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ISO/IEC 20000 Foundation Bridge in Washington DC for $555
August 31, 2010 |
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ISO/IEC 20000 PMI + Bridge in Washington DC for $1,195 ($500 off)
Sept 8 - Sept 10, 2010 |
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ISO/IEC 20000 Foundation Bridge in Houston for $555
August 24, 2010 |
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ISO/IEC 20000 PMI + Bridge in Houston for $1,195 ($500 off)
Sept 22 - Sept 24, 2010 |
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| The complete ITIL v3 Lifecycle Suite now for just $420… |
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| InterProm Sponsors the AZ ITSM Summit 2010! |
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| InterProm Presents and Trains at Fusion 2010! |
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Tired of Managing IT Finances with Spreadsheets?
ClearCost: Transparent IT Financial Management
Ask for a demo! |
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Looking for Framework independent Service Management Certification Training?
ISO/IEC 20000: More Affordable - More Focussed - More Practical
Ask for a comparisson! |
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