Ever since the release of the global standard for IT Service Management in 2005, InterProm USA has been on the forefront of helping its customers benefiting from ISO/IEC 20000 and with achieving ISO/IEC 20000 certification. Our consultants were the first in the US to be ISO/IEC 20000 certified and we have since mentored and coached many companies and organizations towards becoming ISO/IEC 20000 certified or simply benefit from this international ITSM standard by boosting their ITIL adoption efforts without the intend of becoming certified. We combined this knowledge with our decades-long ITSM implementation experience and translated all this in affordable ISO/IEC 20000 implementation services expediting the ITSM adopting process and shortening the ISO/IEC 20000 certification efforts of our customers. On top of all this we offer a wide variety of ISO/IEC 20000 certification training courses for IT professionals, IT managers, IT executives, IT consultants, and IT auditors.

  We have been serving the ITSM market for almost two decades
  Combined, our consultants bring more than a century of ITSM implementation experience to the table
  Each consultant has at least 10 years of hands-on ITSM implementation experience and has guided at least 3 customers towards ISO/IEC 20000 certification
  We jump-start ITSM implementations through our extensive repository of ISO/IEC 20000 implementation templates
  Our implementation approach of meeting the ISO/IEC 20000 requirements is pragmatic, down-to-earth, result-oriented, and affordable
  Our ISO/IEC 20000 consultants are at a minimum ITIL Service Manager, ITIL Expert and ISO/IEC 20000 Sr. Manager certified