 |
|
 |
|
ITIL Certification Training from Instructors with 20 years of Real World ITSM Experience! |
|
 more |
 |
|
 |
|
ISO/IEC 20000 Certification Training from the first Accredited Training Provider in the US! |
|
more |
|
|
 |
|
ISO/IEC 27002 Certification Training from the first Accredited Training Provider in the US! |
|
more |
|
|
 |
|
Organizational Readiness Service based on 2 decades of ITSM and ISM Experience! |
|
more |
|
|
 |
|
ISO/IEC 20000 Assessment Service based on 2 decades of Real World ITSM Experience! |
|
more |
|
|
We offer Public Training for: |
|
ITIL Foundation, |
|
ITIL Capability (RCV, OSA, SOA, PPO), |
|
ISO/IEC 20000 Foundation (Bridge), |
|
ISO/IEC 20000 Professional (CS, SS, M&I, AI, DS), |
|
ISO/IEC 20000 Associate Consultant Auditor, |
|
ISO/IEC 20000 (Executive) Consultant Manager, |
|
ISO/IEC 20000 Internal Auditor, |
|
ISO/IEC 27001 Foundation, |
|
ISO/IEC 27001 Professional (SIS, GEC, SBE), |
|
ISO/IEC 27001 Consultant Officer, and |
|
COBIT Foundation |
|
in: |
|
Atlanta, GA |
|
Chicago, IL |
|
Dallas, TX |
|
Greensboro, NC |
|
Houston, TX |
|
Nashville, TN |
|
Phoenix, AZ |
|
Sacramento, CA |
|
San Diego, CA |
|
San Francisco, CA |
|
Silver Spring, MD |
|
St. Louis, MO |
|
Tallahassee, FL |
|
 |
|
   |
  |
 |
|
Since the very introduction of the ISO/IEC 20000 standard, we have conducted ISO/IEC 20000 Implementation Workshops. Our ISO/IEC 20000 Workshop services cover any service-related improvement aspect including, but not limited to:
 Designing any of the ISO/IEC 20000 processes and their supporting procedures and technology architectures
Designing an ISO/IEC 20000 Program (Office)
Designing a process-oriented or a service-oriented IT organization
Designing Process Policies and Process Plans
Identifying Quick Wins to meet ISO/IEC 20000 Requirements
Identifying or Designing Evidence to meet the ISO/IEC 20000 Audit Requirements
Defining a Business Case for becoming ISO/IEC 20000 Certified
Defining KPIs, Metrics and Measurements for Services, Processes and Technology
Defining a Service Architecture, a Process Architecture or an ITSM Technology Architecture
Designing an ISO/IEC 20000 Management System
Designing a Service Management Plan
Instilling a Continuous Service Improvement Culture
Successfully institutionalizing the Service or Process Owners' roles and responsibilities
Download the ISO/IEC 20000 Workshops Factsheet
Contact us for more information about our ISO/IEC 20000 Workshop Services
Why Consider InterProm USA ISO/IEC 20000 Workshop Services? |
We have been serving the ITSM market for almost two decades
Combined, our consultants bring more than a century of ITSM implementation experience to the table
Each consultant has at least 10 years of hands-on ITSM implementation experience and has guided at least 3 customers towards ISO/IEC 20000 certification
We jump-start ITSM implementations through our extensive repository of ISO/IEC 20000 implementation templates
Our implementation approach of meeting the ISO/IEC 20000 requirements is pragmatic, down-to-earth, result-oriented, and affordable
Our ISO/IEC 20000 consultants are at a minimum ITIL Service Manager, ITIL Expert and ISO/IEC 20000 Sr. Manager certified
ISO/IEC 20000 Consulting for every ITSM Implementation Step |
Organizational Readiness
ISO/IEC 20000 Assessment
ISO/IEC 20000 Roadmap Design
ISO/IEC 20000 Workshops
ISO/IEC 20000 Project Management
ISO/IEC 20000 Coaching
|
| |
|
 |
Deeply discounted...
ITIL, ISO/IEC 20000 and ISO/IEC 27002 Training! |
| |
 |
ITIL Foundation Virtual Classroom Certification Course for $895
October 10 - 12, 2011 |
| more |
| |
 |
ISO/IEC 20000 Foundation Virtual Classroom Certification Course for $795
Oct 31 - Nov 1, 2011 |
| more |
| |
 |
ISO/IEC 20000 Professional M&I Virtual Classroom Certification Course for $1,095
October 24 - 26, 2011 |
| more |
| |
ISO 20000 FAST TRACK!
When already ITIL Certified! |
| |
|
ISO/IEC 20000 Foundation Bridge Virtual Classroom Certification Course for $455
October 17, 2011 |
| more |
| |
|
ISO/IEC 20000 M&I + Foundation Bridge Virtual Classroom Certification Course for $1,195
November 7 - 9, 2011 |
| more |
| |
 |
 |
| The complete ITIL Edition 2011 Lifecycle Suite for just $420… |
| more |
| |
 |
 |
Tired of Managing IT Finances with Spreadsheets?
ClearCost: Transparent IT Financial Management
Ask for a demo! |
| more |
| |
 |
Looking for Framework-independent IT Service Management Certification Exams?
ISO/IEC 20000 Certification Training: More Affordable - More Focussed - More Practical
Ask for a comparisson! |
| more |
| |
 |
Looking for Practical Information Security Management Certification Exams?
ISO/IEC 27001 Certification Training: Professional - Practical - Pragmatic
Get certified and start applying! |
| more |
| |
 |
|
|
|
