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SPOT Training from an Experienced Leader in ITSM and BSM Consulting
ITIL Certification Training from Instructors with 20 years of Practical ITSM Experience!
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ISO/IEC 20000 Certification Training from the first Accredited Training Provider in the US!
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ISO/IEC 27001 Certification Training from the first Accredited Training Provider in the US!
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Organizational Readiness Service based on two decades of ITSM and ISM Experience!
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ISO/IEC 20000 Assessment Service based on two decades of practical ITSM Experience!
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We offer Public Training for:
ITIL Foundation,
ITIL Capability (RCV, OSA, SOA, PPO),
ISO/IEC 20000 Foundation (Bridge),
ISO/IEC 20000 Professional (CS, SS, M&I, AI, DS),
ISO/IEC 20000 Associate Consultant Auditor,
ISO/IEC 20000 (Executive) Consultant Manager,
ISO/IEC 20000 Internal Auditor,
ISO/IEC 27001 Foundation,
ISO/IEC 27001 Professional (SIS, GEC, SBE),
ISO/IEC 27001 Consultant Officer, and
COBIT Foundation
in:
Atlanta, GA
Chicago, IL
Dallas, TX
Greensboro, NC
Houston, TX
Nashville, TN
Phoenix, AZ
Sacramento, CA
San Diego, CA
San Francisco, CA
Silver Spring, MD
St. Louis, MO
Tallahassee, FL
Experts in ISO/IEC 20000 Roadmap DesignExperts in ISO/IEC 20000 Roadmap DesignExperts in ISO/IEC 20000 Roadmap Design
BSM - Business Service ManagementBSM Consulting: ITSM
ISO/IEC 20000 Roadmap Design

Ever since the introduction of the ISO/IEC 20000 standard in 2005, we have designed roadmaps for our customers to becomeISO/IEC 20000 certified. Our ISO/IEC 20000 Roadmap Design service consists of four crucial phases for success, including (1) the determination of your ITSM vision, mission, strategy and scope, (2) the determination of your organizational readiness, (3) the design of a governance structure to assure success and (4) the continual service improvement steps.

What makes our ISO/IEC 20000 Roadmap Design unique is that besides Process-related aspects we incorporate Service-related, Organization-related and Technology-related IT Service Management (ITSM) aspects to assure the appropriate evidence in support of formal compliance audits. And if that is not enough, all our decades-long practical ITSM knowledge and experience for a successful ISO/IEC 20000 adherence program has been incorporated in our roadmap design services so you can be assured that the right aspects are being addressed for continued success…

  Download the ISO/IEC 20000 Roadmap Design Factsheet

Interested...?

  Contact us for more information about our ISO/IEC 20000 Roadmap Design Services

Why Consider InterProm USA ISO/IEC 20000 Roadmap Design Services?

  We have been serving the ITSM market for almost two decades
  Combined, our consultants bring more than a century of ITSM implementation experience to the table
  Each consultant has at least 10 years of hands-on ITSM implementation experience and has guided at least 3 customers towards ISO/IEC 20000 certification
  We jump-start ITSM implementations through our extensive repository of ISO/IEC 20000 implementation templates
  Our implementation approach of meeting the ISO/IEC 20000 requirements is pragmatic, down-to-earth, result-oriented, and affordable
  Our ISO/IEC 20000 consultants are at a minimum ITIL Service Manager, ITIL Expert and ISO/IEC 20000 Sr. Manager certified

ISO/IEC 20000 Consulting for every ITSM Implementation Step

  Organizational Readiness
  ISO/IEC 20000 Assessment
  ISO/IEC 20000 Roadmap Design
  ISO/IEC 20000 Workshops
  ISO/IEC 20000 Project Management
  ISO/IEC 20000 Coaching

 


Service Management
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ISO/IEC 20000 Certification Training: More Affordable - More Focussed
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Public ISO/IEC 20000, ISO/IEC 27001 and ITIL Certification Training
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ITIL, ISO/IEC 20000 and ISO/IEC 27001 Training!
 
ISO/IEC 20000 Foundation in Phoenix, AZ for $1,195
July 15 - 16, 2013
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ISO/IEC 20000 Professional Management and Improvement of ITSM Processes Certification Course in Phoenix, AZ for $1,595
July 15 - 17, 2013
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ISO/IEC 27001 Foundation Virtual Classroom Certification Course for $995
July 8 - 9, 2013
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ISO/IEC 20000 FAST TRACK
When already ITIL Certified!
 
ISO/IEC 20000 Professional Management and Improvement of ITSM Processes + Foundation Bridge Certification Course in Phoenix, AZ for $1,695
July 15 - 17, 2013
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The complete ITIL Edition 2011 Lifecycle Suite for just $420…
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