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ITIL Certification Training from Instructors with 20 years of Real World ITSM Experience! |
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ISO/IEC 20000 Certification Training from the first Accredited Training Provider in the US! |
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ISO/IEC 27002 Certification Training from the first Accredited Training Provider in the US! |
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Organizational Readiness Service based on 2 decades of ITSM and ISM Experience! |
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ISO/IEC 20000 Assessment Service based on 2 decades of Real World ITSM Experience! |
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We offer Public Training for: |
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ITIL Foundation, |
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ITIL Capability (RCV, OSA, SOA, PPO), |
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ISO/IEC 20000 Foundation (Bridge), |
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ISO/IEC 20000 Professional (CS, SS, M&I, AI, DS), |
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ISO/IEC 20000 Associate Consultant Auditor, |
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ISO/IEC 20000 (Executive) Consultant Manager, |
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ISO/IEC 20000 Internal Auditor, |
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ISO/IEC 27001 Foundation, |
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ISO/IEC 27001 Professional (SIS, GEC, SBE), |
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ISO/IEC 27001 Consultant Officer, and |
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COBIT Foundation |
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in: |
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Atlanta, GA |
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Chicago, IL |
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Dallas, TX |
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Greensboro, NC |
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Houston, TX |
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Nashville, TN |
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Phoenix, AZ |
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Sacramento, CA |
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San Diego, CA |
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San Francisco, CA |
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Silver Spring, MD |
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St. Louis, MO |
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Tallahassee, FL |
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InterProm USA offers the following Control-IT Simulations:
What is an ITSM Simulation? |
An ITSM simulation is a partially scripted, scenario-based “real-world” ITSM experience during which the participants “feel” what process improvement is all about. Theoretical ITSM training courses, presentations and white papers fall short on practicing process improvement. During the Control-IT Simulation, team members practice designing, implementing and optimizing process improvements. And with instant feedback, participants will learn whether their process improvement initiatives came to fruition or not.
The Control-IT Simulation:
 Energizes and motivates participants to adopt ITIL processes
Encourages participants to discover and implement Service Management themselves
Offers participants the opportunity to improve performance by applying ITIL principles
Shows the consequences of the implementation of process-oriented working
Addresses the relationships between ITIL processes, and shows these processes from different perspectives
Shows the importance of good agreements, the results of breaking down barriers, and what having a businesslike dialogue is all about
Control-IT Simulations combined with an ITIL Foundation Course
(conducted at your facility only) |
 4-day ITIL Foundation with Control-IT Simulation
Additional ITIL Foundation Information |
FAQ ITIL Foundation Certification Training Course
 ITIL Qualification Scheme
ITIL Credit Policy
Accredited IT Service Management Training |
InterProm USA is an EXIN-accredited and LCS-accredited ITIL and ISO/IEC Certification Training Course provider for
Effective ITIL Certification Instruction |
Our passing rates consistently outperform the market and many of our customers are willing to share with you their satisfaction with the quality of our training courses. The main contributors to this success are:
 We use our own accredited instructors
We use our own accredited course materials
Our instructors are ITIL Service Manager and ITIL Expert certified
Our instructors have been engaged in ITIL/ITSM consulting projects for almost two decades, and combine the course content with sharing their hands-on experience
Our instructors are ISO/IEC 20000 and ISO/IEC 27002 certified
ITIL Consulting for every ITSM Implementation Step |
Organizational Readiness
ITIL Assessment
ITIL Roadmap Design
ITIL Workshops
ITIL Project Management
ITIL Coaching
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"Excellent course. I think it will help me a lot with utilizing the best practices to enable better work performance.”
Tony Pham,
Halliburton
"I thought the course was excellent (very valuable) and so was the instructor.”
Lee Ann Payne,
Cisco Systems
"When I signed up for the class I had no idea how an “infrastructure library” was going to help me align and support the customer. By the end of the training class I was excited by the logic and potential of the processes discussed.”
Financial Institute Customer |
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Deeply discounted...
ITIL, ISO/IEC 20000 and ISO/IEC 27002 Training! |
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ITIL Foundation Virtual Classroom Certification Course for $895
October 10 - 12, 2011 |
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ISO/IEC 20000 Foundation Virtual Classroom Certification Course for $795
Oct 31 - Nov 1, 2011 |
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ISO/IEC 20000 Professional M&I Virtual Classroom Certification Course for $1,095
October 24 - 26, 2011 |
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ISO 20000 FAST TRACK!
When already ITIL Certified! |
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ISO/IEC 20000 Foundation Bridge Virtual Classroom Certification Course for $455
October 17, 2011 |
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ISO/IEC 20000 M&I + Foundation Bridge Virtual Classroom Certification Course for $1,195
November 7 - 9, 2011 |
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| The complete ITIL Edition 2011 Lifecycle Suite for just $420… |
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Tired of Managing IT Finances with Spreadsheets?
ClearCost: Transparent IT Financial Management
Ask for a demo! |
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Looking for Framework-independent IT Service Management Certification Exams?
ISO/IEC 20000 Certification Training: More Affordable - More Focussed - More Practical
Ask for a comparisson! |
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Looking for Practical Information Security Management Certification Exams?
ISO/IEC 27001 Certification Training: Professional - Practical - Pragmatic
Get certified and start applying! |
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