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The ATCTA Trustmark: Your assurance of high quality ITSM Certification TrainingInterProm USA for Unity, Quality and Advocacy for the ITSM Certification Market
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SPOT Training from an Experienced Leader in ITSM and BSM Consulting
ITIL Certification Training from Instructors with 20 years of Real World ITSM Experience!
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ISO/IEC 20000 Certification Training from the first Accredited Training Provider in the US!
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ISO/IEC 27002 Certification Training from the first Accredited Training Provider in the US!
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Organizational Readiness Service based on 2 decades of ITSM and ISM Experience!
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ISO/IEC 20000 Assessment Service based on 2 decades of Real World ITSM Experience!
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We offer Public Training for:
ITIL Foundation,
ITIL Capability (RCV, OSA, SOA, PPO),
ISO/IEC 20000 Foundation (Bridge),
ISO/IEC 20000 Professional (CS, SS, M&I, AI, DS),
ISO/IEC 20000 Associate Consultant Auditor,
ISO/IEC 20000 (Executive) Consultant Manager,
ISO/IEC 20000 Internal Auditor,
ISO/IEC 27001 Foundation,
ISO/IEC 27001 Professional (SIS, GEC, SBE),
ISO/IEC 27001 Consultant Officer, and
COBIT Foundation
in:
Atlanta, GA
Chicago, IL
Dallas, TX
Greensboro, NC
Houston, TX
Nashville, TN
Phoenix, AZ
Sacramento, CA
San Diego, CA
San Francisco, CA
Silver Spring, MD
St. Louis, MO
Tallahassee, FL
ITIL, ISO/IEC 20000 and ISO/IEC 27001 Certification TrainingAccredited IT Service Management and Information Security Management TrainingExperts in IT and Business Service Management
BSM, ITSM and ISM Consulting and ITIL, ISO/IEC 20000 and ISO/IEC 27001 Certification ExpertsITSM, BSM and ISM

An Experienced Leader in IT Service Management, Information Security Management and Enterprise Risk Management Consulting and ITIL, ISO/IEC 20000, ISO/IEC 27001 and ISO 31000 Certification Training

Professional ITSM, ISM and ERM Consulting

More than a decade before ITIL acknowledged the importance of the Four Ps (People, Process, Product, Partners) for any service improvement initiative, InterProm USA's customers already benefited from our balanced IT Service Management (ITSM), Information Security Management (ISM) and Enterprise Risk Management (ERM) implementation approach which addresses each SPOT™ (Service, Process, Organization, Technology) aspect in an equally important manner. Our consultants are specialized in:
  Maturity Assessments and Internal Audits
  Executive Mentoring and Coaching
  Implementation Roadmap Design
  Interim and Project Management
  Implementation Workshops
For more information please visit:
  ITIL - IT Service Management Consulting
  ISO/IEC 20000 - IT Service Management Consulting
  ISO/IEC 27001 - Information Security Management Consulting
  ISO 31000 - Enterprise Risk Management Consulting

Accredited ITSM & ISM Certification Training

Instrumental to our high pass rates and the immediate applicability of the newly acquired information and knowledge during our accredited ITIL, ISO/IEC 20000 and ISO/IEC 27001 certification training courses is InterProm USA’s long-lasting practical ITSM and ISM knowledge. All our instructors possess 20 years of real-world and hands-on ITSM and ISM experience. For more information please visit:
  ITIL Foundation
  ITIL Operational Support & Analysis
  ITIL Release, Control & Validation
  ITIL Service Offerings & Agreements
  ITIL Planning, Protection & Optimization
  ISO/IEC 20000 Foundation  
  ISO/IEC 20000 Foundation Bridge
  ISO/IEC 20000 Support of IT Services  
  ISO/IEC 20000 Control of IT Services  
  ISO/IEC 20000 Mgmt & Improvement of ITSM Processes  
  ISO/IEC 20000 Alignment of IT and the Business  
  ISO/IEC 20000 Associate Consultant/Auditor  
  ISO/IEC 20000 Consultant Manager  
  ISO/IEC 20000 Executive Consultant Manager
  ISO/IEC 20000 Internal Auditor  
  ISO/IEC 27001 Foundation
  ISO/IEC 27001 Secure IT Services
  ISO/IEC 27001 Governance, Risk and Compliance
  ISO/IEC 27001 Secure Business Environment
  COBIT Foundation
  First in the US to offer this course!
  First in the world to offer this course!

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InterProm USA's Service Portfolio

Since 1997 InterProm USA specializes in the delivery of ITSM and ISM consulting, ITIL and ISO/IEC Certification Training services. InterProm USA acts as a trusted, independent advisor, helping organizations to manage the cost and maximize the value of its information technology. InterProm USA offers unbiased, practical and highly professional services that address the complete IT service, IT process, IT organization and IT technology lifecycle — including:

  Organizational Readiness
      ITSM, ISM and ERM
      Apollo 13 Simulation
      Control-IT Simulation
  Maturity Assessments & Gap Analysis
      ITIL & ITSM
      ISO/IEC 20000
      ISO/IEC 27001
      ISO 31000
  Implementation & Certification Roadmap Design
      ITIL & ITSM
      ISO/IEC 20000
      ISO/IEC 27001
      ISO 31000
  Implementation & Certification Workshops
      ITIL & ITSM
      ISO/IEC 20000
      ISO/IEC 27001
      ISO 31000
  Certification Training & Education
      ITIL & ITSM
      COBIT
      ISO/IEC 20000
      ISO/IEC 27002
  Interim & Project Management
      ITIL & ITSM
      ISO/IEC 20000
      ISO/IEC 27001
      ISO 31000
  Coaching & Mentoring
      ITIL & ITSM
      ISO/IEC 20000
      ISO/IEC 27001
      ISO 31000

 
Successful BSM Consulting
"As an instructor I have a hard time paying attention in a class, but this instructor kept my attention, answered all the questions and explained things in multiple ways. It was great!”
Kathy Eastwood,
Mercury Interactive


"The instructor was totally awesome!!!”
John Thomas,
Halliburton


Public ISO/IEC 20000, ISO/IEC 27002 and ITIL Certification Training
Deeply discounted...
ITIL, ISO/IEC 20000 and ISO/IEC 27002 Training!
 
ITIL Foundation Virtual Classroom Certification Course for $895
October 10 - 12, 2011
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ISO/IEC 20000 Foundation Virtual Classroom Certification Course for $795
Oct 31 - Nov 1, 2011
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ISO/IEC 20000 Professional M&I Virtual Classroom Certification Course for $1,095
October 24 - 26, 2011
More information about the ISO/IEC 20000 Professional M&I Virtual Classroom Certification Course  more   
 
ISO 20000 FAST TRACK!
When already ITIL Certified!
 
ISO/IEC 20000 Foundation Bridge Virtual Classroom Certification Course for $455
October 17, 2011
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ISO/IEC 20000 M&I + Foundation Bridge Virtual Classroom Certification Course for $1,195
November 7 - 9, 2011
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Latest SPOT Highlights
The complete ITIL Edition 2011 Lifecycle Suite for just $420…
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Service Management
Looking for Framework-independent IT Service Management Certification Training?
ISO/IEC 20000 Certification Training: More Affordable - More Focussed
Ask for a comparisson with ITIL training!
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Looking for Practical Information Security Management Certification Training?
ISO/IEC 27001 Certification Training: Professional - Practical - Pragmatic
Get certified and start applying!
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Tired of Managing IT Finances with Spreadsheets?
ClearCost: Transparent IT Financial Management
Ask for a demo!
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